TERMS & CONDITONS
The Alkemist is the trading name for Alkemist Pty Ltd (referred to in these terms and conditions as The Alkemist).
The content of this website is general and is provided for information purposes only. The material on this website is not and should not be regarded as advice, including legal or medical advice. To the fullest extent permitted by law, The Alkemist does not give any express or implied warranties and makes no representations in relation to this website. In particular, while reasonable care is taken in its preparation, The Alkemist does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquires to verify the accuracy of the information provided.
In addition, to the fullest extent permitted by law, The Alkemist does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. The Alkemist accepts no liability arising from your access to this website.
Limitation of Liability
Subject to the provisions of consumer protection legislations that cannot be excluded, The Alkemist accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law, The Alkemist will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. Where conditions and warranties implied by law cannot be excluded, The Alkemist limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.
Copyright | All content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations is the property of Alkemist Pty Ltd or its content suppliers and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Alkemist Pty Ltd and protected by Australian and international copyright laws.
Trademarks | The Alkemist and all related graphics, photographs, logos, and product and service names are trade marks (both registered and unregistered) of Alkemist Pty Ltd. These trade marks, logos and other proprietary graphics may not be used in connection with any other product or service without The Alkemist's express prior written consent.
Licence and Site Access
The Alkemist grants you a limited licence to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with Aesop's express prior written consent. This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of The Alkemist. You may not use any metatags or any other hidden text using The Alkemist's name or trademarks without The Alkemist's express prior written consent. Any unauthorised use will automatically terminate the licence granted above.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to so long as the link does not portray The Alkemist, its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner. If requested by Aesop, you must remove any hyperlink to this website contained on your website or any other digital content. You may not use any The Alkemist logo or other proprietary graphic or trade mark as part of the link without The Alkemist's express prior written consent.
Third Party Websites
The Alkemist may include links on this website to websites owned by other parties. The Alkemist is not in any way responsible for the material contained on these sites, nor is The Alkemist responsible for the availability of these sites. The Alkemist does not endorse and is not responsible or liable for any content, including advertising or products offered on these sites, nor is The Alkemist responsible for any damage, offence or loss caused as the result of visiting these websites.
The Alkemist recommends that before you visit any website you check that your computer is running up-to-date virus checking software.
Purchasing & Shipping
Terms of Trade
If you purchase any products via this website, you must agree to The Alkemist's Terms of Trade (see Purchasing & Shipping).
The Alkemist's credit card transactions are fulfilled by a third party authorised under the laws applicable to this website. When collecting credit card information for online purchases, The Alkemist offers secured server transactions that encrypt your information in transit to prevent others from accessing it. All information is stored on a secure server. Your credit card details are encrypted and then removed from our system once your order has been dispatched.
Although Aesop engages all reasonable efforts to safeguard the security of your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure. Please contact your financial institution immediately if you become aware of unauthorised use of your account.
Cookies also allow The Alkemist to recognise your computer while you are on The Alkemist's site. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website.
If you would rather not have this information stored on your computer, you can configure your browser so it does not accept cookies. However, if you disable cookies you may not be able to access all parts of this website, including the purchase section.
Aesop may vary these terms and conditions at any time by publishing a revised version of the terms and conditions on this website.
The law applicable to this website is the law of the State of Victoria, Australia.
Definitions and Application
In these Terms of Trade, "The Alkemist" means Alkemist Pty Ltd. (ABN 48 606 287 870) trading as The Alkemist, 'you' means the organisation or individual who is ordering product on the website, and the "Products" means products which may be ordered on the website.
These Terms of Trade apply to any purchase of any Products by you from this website.
Please refer to the Shipping & Returns section for information relating to shipping fees.
Please refer to the Shipping & Returns section for information relating to delivery.
The Alkemist reserves the right to refuse any Order. In such case, The Alkemist will notify you as soon as reasonably practicable and refund to you any payment in full.
All products ordered are for personal use and gifting only. They must not be resold in any form or any place.
Prices and Payment
All prices on the website are in Australian dollars and are inclusive of GST. Prices are subject to change without notice.
The amount payable to Aesop for an Order (Order Amount) will be the total of the following amounts:
the sum of the price of each Product ordered as indicated on the website at the time of submitting the Order (Product Subtotal);
the cost of delivery determined in accordance with the shipping fee detailed in the Shipping & Returns section, and
the sum of any other fees which the Alkemist levies from time to time and which you have agreed to pay by providing your electronic consent.
Where the Order is to be delivered to a New Zealand address, the amount of GST will be deducted from the price of each Product ordered.
You must pay the Order Amount by credit card or PayPal at the time of submitting the Order. The Alkemist accepts Visa, Mastercard, or American Express.
Where the Order is to be delivered to a an international address, you may need to pay your country's government-levied taxes and / or duties in addition to the Order Amount.
Without limiting The Alkemist's legal rights arising from any failure by you to make a payment in accordance with these Terms of Trade, The Alkemist reserves the right, in its absolute discretion, to take any of the following actions against you if you fail to make such a payment:
withhold supply and dispose of the Products requested in the Order, and/or
refuse to deal further with you, and The Alkemist will not be liable to you for any loss or damage directly or indirectly resulting from any such action.
Subject to the applicable clauses in the Terms & Conditions and to the fullest extent permitted by law, the Products are sold and information is rendered to you on the understanding that you have sole responsibility for determining the suitability of the Products for the purposes for which you intend to use them.
Subject to the following "No Warranty" clauses and to the fullest extent permitted by law, the liability of The Alkemist for any loss or damage suffered by you as a result of The Alkemist breaching its obligations under these Terms of Trade or other tortious duty (including arising by reason of defects in the Products) is limited to a refund or replacement of the relevant Products.
Subject to the following clauses and to the fullest extent permitted by law, The Alkemist gives no warranty in respect of the Products.
For consumers the Products come with non-excludable warranties and guarantees under Australia's consumer protection legislation, such as that The Alkemist is the rightful owner, the Products are reasonably fit for their usual purpose, are of acceptable quality, and match any description or sample. If The Alkemist breaches any of these non-excludable warranties or guarantees, you are entitled, at your option, to a refund or replacement of the relevant Products, and to compensation for any reasonable foreseeable loss.
You may also have express rights of action against The Alkemist under Australia's consumer protection legislation if The Alkemist supplied defective Products to you that cause you injury, loss or damage.
Refunds and Returns
For terms and conditions of refunds and returns, please refer to the Shipping & Returns section.
If The Alkemist is delayed or hindered in or prevented from performing any of its obligations under any Order by reason of any event or circumstance beyond its reasonable control, The Alkemist will have no liability to you in respect of such non-performance and the time for performing the same will be extended until the event or circumstance has ceased.
If any provision of these terms is found by a court of competent jurisdiction to be invalid, such term shall be severed and the remaining terms shall be unaffected (in this instance the parties shall use reasonable endeavours to negotiate a suitable substitute provision).
Orders and these Terms of Trade will be governed by the law applying in the State of Victoria, Australia, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria, and the courts complement to determine appeals from those courts, with respect to any proceedings that may be brought at any time in relation to these Terms of Trade.